FAQ’s

General (9)

NSN Home Lift does not use hydraulics or loud mechanical equipment. An NSN Home Lift uses a unique electric motor drive system that is located discretely in the top of the lift car and is very quiet.

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Our lifts are limited to just the one floor at this stage. It’s quite common to have more than one lift installed to enable access to higher levels. Multiple lifts can be staggered or placed creatively around the home.

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The standard installation of an NSN Home Lift takes two full days.

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It generally takes between 6-10 weeks depending on the application and / or custom alterations.

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No. NSN Home Lifts will carry out free site surveys and quotations for anyone interested.

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Absolutely. We have mobile demonstration units, which can be taken to a site of your choice. These fully working models are a great way of learning about our product.

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If you would like any more information or would like to organise a site survey or a no obligation quote, feel free to contact us

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An NSN home lift due to the lift’s size there are usually many places in a home where the lift can be installed. It is very unlikely you won’t be able to have an NSN home lift.

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An NSN home lift has the smallest footprint on the market for a residential lift. Its just 0.62m².The unique shape of an NSN lift means an NSN home lift can fit in even more places.

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Safety (11)

Yes, every NSN Home Lift is supplied with a half-height swing door. You may have seen photographs of NSN Home Lifts without doors because back in Australia where the product originates, it is not required to have a door.

Alternatively there are cases where a travelling door is not needed.

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In the event of a power cut to the home an NSN Home Lift is equipped with a battery backup facility. This is a standard fitting with the lift and allows the users of the lift to descend to the lower level of the home and wait until the power comes back on.

We also offer the option of an uninterruptable power supply. This system can be installed at an extra cost, but will allow for numerous trips both up and down whilst the main power to the lift is out.

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When the lift is in motion, two safety pans are always working at the top and bottom to make sure nothing is obstructing a NSN Home lift as it travels. So, if anything were to obstruct an NSN Home Lift as it travels, the lift simply stops and can then only move away from the obstruction

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The full height light curtain is located at the entrance to the lift. This acts as a sensor and ensures nothing crosses in to or out of the lift as it travels. This prevents any danger to passengers in the lift, as well as people outside the lift. In the event the light curtain is crossed, the lift will stop and not move until the obstruction is removed.

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The Lift is fitted with hold to run controls ensuring that the occupants are in total control of the lift at all times when the lift is moving. This also creates a point of contact with the lift during travel and ensures the safety of the occupants.

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An NSN Home Lift is fitted with a self-closing, hinged door that provides a physical barrier during the operation of the lift. The door-locks will release when the lift arrives safely at the floor of choice. This door is now a standard NSN Home Lift feature.

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The lift is restricted to a carrying capacity of 170kg, 27 stone or 375 pounds. If this weight limit is ever exceeded, the weight limit sensors will not allow the lift to travel.

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Sensors will detect if the lift is ever out of balance and prevent the lift from travelling. This ensures the safe working of the lift and all occupants.

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Due to an NSN Home Lift’s unique drive system, all the weight in the lift is carried on two very strong steel cables. In the unlikely event that these cables were to break or go slack, the patented fall arrest mechanism inside the hoist would activate, and not allow the lift to move. This mechanism ensures the absolute safety of all occupants at all times.

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If for whatever reason the lift travels even a little too fast, the over speed sensor will stop the lift from travelling in that direction.

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This vital piece of lift equipment is standard with any through the floor lift. It acts as the physical barrier to the aperture cut in the floor. This lid or plug is left behind when the lift descends, leaving a safe and neat cover over the aperture.

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